NaturalMoldavites.com is committed to your satisfaction. Every single item is inspected to ensure that it meets our standard of quality before it is packed for shipment.

If you are not satisfied with the items received, we will gladly refund the items purchased. This is the place to check out our return policy.

  • You may return the purchased items within 30 days of your order's shipping date.
  • If you wish to return a product, simply go to our Product returns service and go through the process.
  • Only items that are in their original conditions may be returned. Any product that has been used or worn may not be returned. Non-Returnable Items - some items cannot be returned, including:
    •     Items that are damaged or abused
    •     Items that are missing accessories
    •     Etched or otherwise personalized items
    •     Gift certificates
  • Refunds will be processed within 7 days after the items are received. Refunds will be given for the original purchase price indicated on your receipt. Please note that we can refund shipping costs only if the return is a result of our error, otherwise shipping charges are not refundable.
  •  Credits on returned merchandise will be refunded to the original credit card or Paypal account. Please allow 1 to 2 billing cycles for the credit to appear on your statement.